Privacy policy

Navero respects your privacy. This policy explains how personal information is collected and used when you browse our Shopify store or place an order, and how to contact us about your privacy rights.

1. Personal Information We Collect

Information provided at checkout. When you make a purchase, checkout information can include your name, email address, telephone number, delivery and billing addresses, and the information needed to process your payment.

Information collected during your visit. Cookies and similar technologies can collect your IP address, device and browser details, and information about the pages you view and your activity on our store.

2. Why We Use Your Information

We use the information described above to process and deliver orders, send purchase and shipping updates, and help identify or prevent fraudulent activity.

We also use your information for personalized marketing when you have opted in. You can ask us to stop sending promotional messages by contacting hello@navero.art. Opting out of marketing does not stop messages needed to manage an existing order.

3. Cookies and Your Choices

Our store uses cookies and similar tracking technologies as described in Section 1. You can manage cookies through your browser settings and, where provided, the privacy controls on our website. Restricting some cookies may affect how the store works.

For questions about the privacy choices available to you, contact hello@navero.art.

4. Service Providers and Shopify

To operate our store and fulfill purchases, information is shared with relevant service providers, including Shopify, payment processors, and production, fulfillment, and delivery partners.

Shopify provides the platform on which our store operates. For information about Shopify’s own handling of personal information, please read the Shopify Consumer Privacy Policy.

5. Your Privacy Rights

Your rights depend on the laws that apply to you. These may include requesting access to your personal information, correcting inaccurate information, or requesting deletion. Additional rights may apply, including in the European Union, United Kingdom, or California.

Where applicable, you may also have rights to receive a portable copy of your information, restrict or object to certain processing, withdraw consent, or complain to a relevant data protection authority.

Send privacy requests to hello@navero.art. We may need information reasonably necessary to verify your identity before responding. Rights can be subject to legal conditions and exceptions; for example, some records may need to be retained to meet legal obligations.

6. Contact Us

For questions about this policy or the personal information associated with your order, email hello@navero.art.