Terms of service

TERMS OF SERVICE

Overview

Welcome to Navero Art. Throughout this website, the terms "we", "us" and "our" refer to Navero Art. Navero Art operates this website and online store, including all information, content, features, products, and services made available to you.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms of Service, including any additional policies referenced herein. If you do not agree to all the Terms, you may not access or use the Services.

Section 1 - Eligibility and Account Responsibility

By using our Services, you confirm that you are at least the age of majority in your place of residence or that you have obtained consent from a legal guardian. You may be required to provide personal information such as your name, email address, billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. You may not share, transfer, or sell your account to any other individual.

Section 2 - Products and Information

We strive to display our products as accurately as possible. However, colors, sizing, or appearance may vary depending on your device, screen settings, or lighting conditions. We do not guarantee that product descriptions, images, or other content are completely error-free. All product details, pricing, and availability are subject to change without notice. We reserve the right to limit or discontinue any product at any time.

Section 3 - Orders and Payments

By placing an order, you are making an offer to purchase our products. Navero Art reserves the right to accept or reject any order at our sole discretion. Orders are not confirmed until payment has been successfully processed and an order confirmation has been issued. Cancellation Policy: Since our products are print-on-demand, once an order is confirmed and sent to production, it cannot be canceled or modified. All purchases are intended for personal use only and not for resale or commercial distribution unless authorized by us.

Section 4 - Pricing and Billing

All prices are listed in the applicable currency and are subject to change without notice. Prices do not include taxes, shipping fees, customs duties, or other charges unless explicitly stated. You agree to provide valid and authorized payment information and authorize us to charge the provided payment method for the total order amount, including applicable fees and taxes.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Once an order is handed over to the shipping carrier, the risk of loss passes to the customer.

Section 6 - Returns and Refunds

All returns, exchanges, and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review the Refund Policy carefully before making a purchase.

Section 7 - Intellectual Property

All content on this website, including but not limited to logos, images, designs, text, graphics, videos, and trademarks, is the property of Navero Art or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.

Section 8 - Third-Party Services and Links

Our Services may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites. Your use of third-party services is at your own risk.

Section 9 - Shopify Platform

Navero Art operates independently on the Shopify platform. Any transactions made through our store are solely between you and Navero Art. Shopify is not responsible for any claims, damages, or disputes arising from purchases made in our store.

Section 10 - Prohibited Activities

You agree not to use the Services:

  • For any unlawful purpose.
  • To violate intellectual property rights.
  • To submit false or misleading information.
  • To upload malware or harmful code.
  • To interfere with the security or operation of the website.

We reserve the right to suspend or terminate access to the Services if these Terms are violated.

Section 11 - User Feedback

By submitting reviews, comments, suggestions, or other content, you grant Navero Art a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content for marketing or operational purposes. You agree that your feedback will not violate any third-party rights or applicable laws.

Section 12 - Disclaimer of Warranties

The Services and all products are provided "as is" and "as available" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, error-free, or secure access to the Services.

Section 13 - Limitation of Liability

To the maximum extent permitted by law, Navero Art shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through the store.

Section 14 - Indemnification

You agree to indemnify and hold harmless Navero Art, Shopify, and their affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

Section 15 - Termination

We may terminate or suspend your access to the Services at any time, without notice, if you violate these Terms. Obligations incurred prior to termination shall survive termination.

Section 16 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Vietnam, without regard to conflict of law principles.

Section 17 - Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Services following any changes constitutes acceptance of the revised Terms.

Section 18 - Contact Information

For questions regarding these Terms of Service, please contact us at: hello@navero.art